Cookie Policy

Last updated: September 2, 2025

1. Introduction

This Cookie Policy explains how Hireship.ai ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our AI-powered recruitment and career development platform. As a platform that connects candidates with employers and provides AI-driven interview preparation tools, we use cookies to enhance your experience, improve our services, and provide personalized features.

This policy explains what these technologies are, why we use them specifically in the context of recruitment and career development, and your choices regarding their use.

By continuing to use our website, you consent to our use of cookies as described in this policy, unless you have disabled them through your browser or our cookie preference center.

2. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies serve various functions, including:

  • Remembering your preferences and settings
  • Enabling core website functionality
  • Analyzing website traffic and performance
  • Personalizing content and advertising
  • Providing social media features

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Authentication cookies to keep you logged in to your candidate or employer account
  • Session cookies for AI interview simulations and practice sessions
  • Security cookies to protect against attacks and ensure platform integrity
  • Load balancing cookies to distribute traffic across our AI infrastructure
  • Cookie consent preference cookies
  • CSRF protection cookies for secure form submissions (job applications, profile updates)

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform and improve our AI-powered services. This data helps us enhance interview simulation accuracy, optimize job matching algorithms, and improve overall platform performance.

Examples:

  • Analytics cookies to measure AI interview completion rates and user satisfaction
  • Performance monitoring cookies for AI response times and system reliability
  • Job search behavior analytics to improve matching algorithms
  • Platform feature usage tracking (resume uploads, profile completions, interview bookings)
  • Error tracking for AI interview sessions and technical issues
  • Page load time measurement for optimal user experience

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization for your recruitment journey. They help us remember your preferences and provide customized features based on your role (candidate, employer, or career coach).

Examples:

  • User role preferences (candidate vs. employer dashboard settings)
  • AI interview practice preferences and difficulty levels
  • Job alert and notification preferences
  • Resume builder progress and draft saving
  • Interview scheduling preferences (time zones, availability)
  • Language and accessibility preferences
  • Video interview settings and camera/microphone preferences
  • Chat widget functionality for candidate support

3.4 Targeting and Advertising Cookies

These cookies help us show you relevant job opportunities, career development content, and recruitment-related advertisements. For employers, they help us promote relevant candidate profiles and recruiting solutions.

Examples:

  • Job recommendation targeting based on career interests and skills
  • LinkedIn advertising cookies for professional recruitment content
  • Google Ads cookies for career-related advertisements
  • Retargeting cookies to show relevant recruiting solutions to employers
  • Career development content recommendations
  • Conversion tracking for job applications and platform sign-ups
  • Industry-specific job opportunity targeting

4. Third-Party Cookies

We use various third-party services that may set cookies on your device. These services help us provide better functionality and analyze website performance.

4.1 Analytics and Performance

  • Google Analytics 4: Website traffic, user behavior, and conversion tracking
  • Mixpanel: AI interview completion rates and user engagement events
  • Hotjar: User session recordings and heatmaps for UX optimization
  • PostHog: Product analytics and feature usage tracking
  • Sentry: Error tracking and performance monitoring

4.2 Marketing and Recruitment Advertising

  • Google Ads: Job seeker and employer acquisition campaigns
  • LinkedIn Campaign Manager: Professional recruitment advertising
  • Facebook Pixel: Career development and hiring solution ads
  • Microsoft Clarity: User behavior insights for ad optimization
  • Twitter Pixel: Professional community engagement tracking
  • Indeed Sponsored Jobs: Job posting promotion and tracking

4.3 Communication and Support Services

  • Intercom: Live chat support for candidates and employers
  • Zendesk: Customer support ticket management
  • SendGrid: Transactional emails (interview confirmations, job alerts)
  • Calendly: Interview and demo scheduling integration
  • Zoom: Video interview platform integration
  • Typeform: Feedback surveys and application forms

4.4 AI and Machine Learning Services

  • OpenAI API: AI interview simulation and natural language processing
  • AWS AI Services: Resume parsing and candidate matching algorithms
  • Google Cloud AI: Speech-to-text for interview analysis
  • Azure Cognitive Services: Sentiment analysis and skill assessment
  • Anthropic Claude: Advanced AI conversation and feedback generation

5. AI-Powered Recruitment Data Collection

As an AI-powered recruitment platform, we use cookies and similar technologies to enhance our artificial intelligence capabilities and provide personalized recruitment experiences:

5.1 Interview Performance Analytics

We collect anonymized data from AI interview sessions to improve our algorithms and provide better feedback to candidates. This includes response patterns, completion rates, and areas for improvement.

5.2 Job Matching Optimization

Cookies help us track job search behaviors, application success rates, and matching preferences to continuously improve our AI-powered job recommendations for both candidates and employers.

5.3 Career Development Tracking

We use functional cookies to track your progress through our career development tools, including skill assessments, learning modules, and professional growth recommendations.

Privacy Protection: All AI training data is anonymized and aggregated. Personal interview content is never stored permanently or used for training without explicit consent.

6. How Long Do Cookies Last?

Cookies have different lifespans depending on their purpose:

6.1 Session Cookies

These are temporary cookies that are deleted when you close your browser. They're used for essential functions like maintaining your login status during AI interview sessions.

6.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They're used for functions like remembering your career preferences and providing recruitment analytics.

Typical retention periods for recruitment platform:

  • AI interview preferences: 90 days to 1 year
  • Job search analytics: 24 months
  • Career development progress: 2 years
  • Recruitment advertising: 30 days to 13 months
  • User authentication: Session or 30 days

7. Your Cookie Choices

You have several options for controlling cookies on our recruitment platform:

7.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner. You can manage your preferences through our cookie preference center, which allows you to:

  • Accept or reject different categories of cookies (essential, functional, analytics, marketing)
  • Change your preferences for AI interview data collection
  • Control recruitment-specific tracking and personalization
  • View detailed information about each cookie category and third-party service
  • Export your cookie preferences for compliance records

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Receive notifications when cookies are set

Note: Blocking or deleting cookies may affect your experience on our website and may prevent some features from working properly.

7.3 Opt-Out Links

You can also opt out of specific advertising and recruitment targeting cookies through these industry tools:

8. Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals websites you don't want to be tracked. Currently, there is no universally accepted standard for how to respond to Do Not Track signals. We do not alter our data collection practices in response to Do Not Track signals.

9. International Considerations

9.1 GDPR (EU/UK)

Under the General Data Protection Regulation, we require your consent for non-essential cookies, including AI recruitment analytics and job matching personalization. You can withdraw this consent at any time through our cookie preference center.

9.2 ePrivacy Directive (EU)

We comply with the EU ePrivacy Directive by obtaining consent for cookies that are not strictly necessary for the operation of our recruitment platform.

9.3 CCPA (California)

California residents can opt-out of the "sale" of personal information, which may include certain cookie-based job recommendation and recruitment advertising activities.

10. Mobile Devices and Apps

When you use our mobile applications for AI interviews and job searching, we may use similar technologies such as:

  • Mobile device identifiers for candidate profile management
  • Local storage for interview session data and job search preferences
  • Push notification tokens for job alerts and interview reminders
  • App analytics tools to improve AI interview mobile experience
  • Biometric authentication storage (if enabled) for secure access

You can control these through your device settings and app permissions.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our AI recruitment practices, new third-party integrations, technology improvements, or legal requirements. When we make material changes, we will notify you through our website, email, or other appropriate means.

We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your recruitment and career development experience.

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: [email protected]

Data Protection Officer: [email protected]

Address: Hireship.ai Privacy Department

Canada

Manage Your Cookie Preferences

You can update your cookie preferences at any time using our cookie consent manager. This allows you to control how we use cookies for AI recruitment features, analytics, and personalized job recommendations.