Privacy Policy

1. Introduction

At Hireship.ai ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.

We comply with applicable privacy laws worldwide, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and other international privacy regulations.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, job title, company
• Profile Information: Resume, work experience, education, skills, preferences
• Job Applications: Cover letters, application responses, uploaded documents
• Payment Information: Billing address, payment method details (processed securely)
• Communication Data: Messages, feedback, support inquiries

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location (with your consent)
• Cookies and Tracking: See our Cookie Policy for detailed information

2.3 Information from Third Parties

• Social media profiles (when you connect your accounts)
• Professional networking platforms
• Background check providers (with your consent)
• Publicly available information

3. How We Use Your Information

We use your information for the following purposes:

3.1 Core Services

• Provide and maintain our recruitment platform
• Match candidates with job opportunities using AI
• Process job applications and facilitate hiring
• Enable communication between employers and candidates
• Provide customer support and respond to inquiries

3.2 Improvement and Analytics

• Analyze usage patterns to improve our services
• Develop and enhance our AI algorithms
• Generate insights and analytics for employers
• Ensure platform security and prevent fraud

3.3 Communication and Marketing

• Send service-related notifications and updates
• Provide personalized job recommendations
• Send marketing communications (with your consent)
• Conduct surveys and research (with your consent)

3.4 Legal Compliance

• Comply with legal obligations and regulations
• Protect our rights and the rights of others
• Enforce our Terms of Service
• Respond to legal requests and prevent illegal activities

4. Legal Basis for Processing (GDPR)

For users in the EU/UK, we process your personal data based on:

• Contract: To perform our services and fulfill our agreement with you
• Legitimate Interest: To improve our services, security, and business operations
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Employers

When you apply for jobs or express interest in opportunities, we share relevant profile information with potential employers to facilitate the hiring process.

5.2 Service Providers

We work with trusted third-party service providers who help us operate our platform, including:

• Cloud hosting and infrastructure providers
• Payment processing companies
• Analytics and marketing platforms
• Customer support tools

5.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

6. International Data Transfers

As a global platform, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Other legally recognized transfer mechanisms
• Strong technical and organizational security measures

7. Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Employee training on data protection
• Incident response and breach notification procedures

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until you delete your account or request deletion
• Application Data: For the duration of the hiring process plus applicable retention periods
• Financial Records: As required by tax and accounting regulations
• Legal Records: As required by applicable laws

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 Universal Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

9.2 GDPR Rights (EU/UK)

• Portability: Request transfer of your data in a machine-readable format
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

9.3 CCPA Rights (California)

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-out: Right to opt-out of sale of personal information
• Non-discrimination: Right not to be discriminated against

9.4 How to Exercise Your Rights

To exercise your privacy rights, please contact us at [email protected] or use the privacy controls in your account settings. We will respond to your request within the timeframes required by applicable law.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie consent manager.

11. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through our platform. Your continued use of our service after such updates constitutes acceptance of the revised policy.

13. Supervisory Authority

If you have concerns about our privacy practices that we cannot resolve, you have the right to lodge a complaint with your local data protection authority:

• EU/UK: Your local data protection authority
• Canada: Office of the Privacy Commissioner of Canada
• California: California Attorney General's Office

14. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: